Lightstream helps regional bank modernize IT infrastructure and increase security

Industry:  Banking

A regional bank holding company is the Western U.S. with just under 3,000 employees offers its clients a wide range of banking products and services, including transaction and savings deposits, commercial, consumer, and real estate loans, and mortgage origination services.

Business Problem:

• Avoid cost of purchasing additional hardware while integrating a new 3rd-party SaaS application Koney Customer Service Management on Azure SQL Managed Instance
• Adhere to security and regulatory compliance
• Improve business continuity and ensure continual compliance

Solution:

• Lightstream Rapid Risk Profile and guided Cloud Foundation Framework helped securely extend the customer’s on-premise infrastructure into Azure
• Custom integration that enabled a 3rd-party provider to securely access line-of-business application in Azure
• Refactored SQL databases in Azure to support a SaaS solution
• Lightstream Cloud Managed Services for ongoing Azure management and optimization of financial, technical, security and operational aspects of environment.

Business Outcomes:

• Enabled bank operations to support new customer-facing line-of-business application while providing visibility for operational and security teams
• Improved overall ability to meet business technology needs while enabling customer recovery capabilities