Pay-as-you-need Contact Center solution
As an Amazon Connect Go-To Consulting partner, we’re ready to help you with an end-to-end contact center solution.
Through our unique engagement model, we’ll envision, design, and help you implement an Amazon Connect solution that’s right for you.
We also provide ongoing management and support services to keep your customer care center operating optimally.
Lightstream can provide an analysis of your current on-prem contact center, discuss current and future state requirements and map those to Amazon Connect.
There are over 300 ISV partners building solutions that integrate with Amazon Connect, we can help identify those that will provide new capabilities for your Cloud Contact Center.
Our team can integrate into your existing software development and DevOps processes and our team of certified CISSP experts will ensure your environment is secure and complies with your company’s cybersecurity policies.