Worldwide Medical Corporation Achieves Significant Growth, Advances in Technology and Cost Savings in AWS

Lightstream becomes an extension of the IT team, delivering ongoing support, savings and optimization of its AWS cloud environment

Business Challenge

This medical corporation is a global developer and marketer of medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. At the core of the company’s mission is the commitment to grow by remaining focused, building on their technology leadership and providing unique high-quality products through worldwide distribution.

The company’s IT leadership became aware in 2015 that migrating to a cloud environment would give them the agility and innovation they needed to carry out that mission well into the future. So, they partnered with Lightstream to design and implement their first AWS infrastructure. Soon thereafter the company designated Lightstream as its AWS reseller in order to take advantage of additional discounts the provider was able to obtain for them. For the next four years the company relied on Lightstream to perform quarterly analyses of the company’s cloud performance and provide advice on its technical optimization strategy.

By early 2020, the company’s IT team had become overburdened with the day-to-day management of its cloud environment. Their hands-on approach had become cumbersome and was pulling the team’s focus away from their core mission to build on their technology leadership. On top of that, cloud spending had become exorbitant and they lacked the internal resources to uncover and remedy inefficiencies. The IT management team knew it was time for a change, so they once again turned to Lightstream for help finding ways to overcome these challenges.

Solution

Lightstream’s first recommendation was to enter into to an AWS Enterprise Discount Program (EDP) contract to allow the company to take advantage of additional savings. The next step would be to start utilizing Lightstream’s Cloud Managed Services (CMS) to capitalize on the ongoing optimization of the financial, security, technological and operational aspects of its cloud environment. Entrusting Lightstream to procure cloud services on its behalf and relying on the provider to do some of the heavy lifting in terms of engineering and professional services would free up the IT team to focus on its core competencies. And the recommended Platinum service level contract would essentially add a certified Lightstream cloud engineer to the company’s workforce.

Lightstream created and manages the company’s cloud environment using best practices provided by AWS Control Tower. This ensures a well-architected multi-account environment and the tools to govern AWS workloads with rules for security, operations and internal compliance. Lightstream works with AWS to ensure that the company receives the ideal storage performance and cost, which is currently EC2 Amazon Elastic Compute Cloud – a level that gives the company the ability to rent virtual computers on which to run apps.

Lightstream’s CMS ensures maintenance of cloud-native security controls and provides guidance on overall security as well as comprehensive visibility across its cloud infrastructure. This enables protection for state and activity monitoring, turning insight to action while meeting compliance demands.

Business Outcomes

Ongoing Cloud Optimization

The company’s procurement of Lightstream CMS has allowed it to return its focus back to advancing the company’s technology leadership. Weekly meetings between the company’s IT professionals and its dedicated Lightstream team provide insight into the ongoing optimization of the financial, technical and operational aspects of its cloud environment.

Cloud Cost Savings and GP3 Migration

By entering into an AWS EDP contract, the company saved nearly $200,000.00 in cloud expenses in 2020. Lightstream is currently working with the company to iron out the terms of its upcoming contract renewal, which promises even greater savings for the medical device company in the coming months and years. Lightstream is also upgrading ZOLL to Amazon’s newly introduced GP3 storage volume in order to take advantage of higher volumes at a 20% lower cost.

Supporting Business Growth

The company has achieved exponential growth in the last several years, most recently expanding into Europe and Asia. As it continues to build on its technology leadership and accomplish worldwide distribution of its life-saving products, Lightstream will be there to support the company every step of the way.

Lightstream Launches the Complification Podcast Series

Salt Lake City, UT, February 10, 2021 – Lightstream, a leader in cloud security, network transformation, and managed services, today announced the launch of its new podcast series: Complification. The series streams on Apple and Spotify and is available on Lightstream’s website.

Complification is defined in the Urban Dictionary as complicating an issue that has a simple solution. The Lightstream Complification Podcast Series sheds light on that notion for Information Technology (IT) professionals. It features experts and thought leaders in cloud, security, and networking and dives into how organizations are adding complexity to their IT, and what to do about it. The first four episodes include:

So Many Tools, So Little Time

  • More than ever, IT departments are being burdened by securing and retaining talent, procuring and maintaining toolsets, and overcoming budgetary constraints. Lightstream’s Mark Feil discusses why IT leaders should be rethinking deployment of best-of-breed management tools and pushing back on Managed Service Providers to deliver better value despite these constraints.

The Top Three Security Mistakes You’re Making in Microsoft Azure

  • With its scalable structure, pay-as-you-go pricing and 99.95% SLAs, it’s no wonder Microsoft Azure is a long-time leader in the IaaS space. With all of this flexibility and reliability comes responsibility, especially around security. Lightstream’s Ty Annen shares three common Azure security mistakes and what to do about them.

Got SD-WAN? Great! Now Let’s Talk About How to Secure It

  • SD-WAN is fueling the customer experience and transforming modern networking. It is also pushing distributed Internet connectivity, which introduces security vulnerabilities if not addressed properly. Lightstream’s Kurt Richter and Rafal Los combine their deep networking and security expertise into a powerful podcast on the intricacies of SD-WAN security and a 360-degree view of how to address it.

Bringing Cloud Security and Application Modernization Together

  • Modernizing your applications has many roadblocks, not least of which is the simple mental roadblock of getting the job done. Lightstream’s Ty Annen offers clear insight on how to break down the task while ensuring that cloud security remains an essential piece of the puzzle. Hint: there’s no need to surf eBay for network cards.

About Lightstream

Lightstream provides full-service cloud, connectivity, and security solutions to enterprises worldwide with a focus on managed services for all three, as well as cloud infrastructure implementation, security, and support.

Lightstream is an AWS Security Competency Partner, an AWS Advanced Consulting Partner, a Microsoft Cloud Platform Gold Partner with Security Competency, and was named Palo Alto Networks Public Cloud Partner of the Year in 2018 and 2019. Visit us at http://www.lightstream.tech or LinkedIn.

Media Contact

cynthia.lawton@lightstream.tech

5 Things Your Breach Response Attorney Needs You to Know Before an Incident

It is now clear that every company is at risk of a cyber-attack and resulting data breach no matter how diligent and sophisticated they are at cybersecurity. Most recognize that such an attack requires a technical response but do not realize that there are legal and business issues that must be addressed as part of the incident response process. One of the most important factors in getting this right is to prepare for it ahead of time.

Shawn Tuma is an internationally recognized thought leader, subject matter expert in cybersecurity and data privacy, and breach response attorney who leads companies through this process every day. He will explain the five most important things he wishes his clients knew before their incident and what actionable steps you can take now to prepare your company for such an event.

Rafal Los, Lightstream’s vice president of security strategy, will moderate the discussion. Rafal is well known for his podcast, Down the Security Rabbithole, that has over 25K monthly listeners. He is a recognized thought leader, speaker and industry contributor on cybersecurity topics.

Please send your questions, comments and feedback to: cynthia.lawton@lightstream.tech

A Bank Securely Supports a New LOB in Azure

Industry:  Banking

A regional bank holding company is the Western U.S. with just under 3,000 employees offers its clients a wide range of banking products and services, including transaction and savings deposits, commercial, consumer, and real estate loans, and mortgage origination services.

Business Problem:

  • Avoid cost of purchasing additional hardware while integrating a new 3rd-party SaaS application Koney Customer Service Management on Azure SQL Managed Instance
  • Adhere to security and regulatory compliance
  • Improve business continuity and ensure continual compliance

Solution:

  • Lightstream Rapid Risk Profile and guided Cloud Foundation Framework helped securely extend the customer’s on-premise infrastructure into Azure
  • Custom integration that enabled a 3rd-party provider to securely access line-of-business application in Azure
  • Refactored SQL databases in Azure to support a SaaS solution
  • Lightstream Cloud Managed Services for ongoing Azure management and optimization of financial, technical, security and operational aspects of environment.

Business Outcomes:

  • Enabled bank operations to support new customer-facing line-of-business application while providing visibility for operational and security teams
  • Improved overall ability to meet business technology needs while enabling customer recovery capabilities

Lightstream Rescues Fortune 1000 company from Security Disaster and Facilitates Digital Transformation

Organization is Future-Proofed with Cloud Managed Services to Promote Financial, Security, Operational and Technological Health

 Business Challenge

A Fortune 1000 company sought a digital transformation. A new chief marketing officer was hired, and the first order of business was to have a new website created. In order to save time, this rather large undertaking was outsourced to a third-party development agency instead of having the company’s internal IT department handle it. The multi-location developer expedited the design and construction of a new customer-facing website with a completely transformed customer interface.

Unfortunately, the development shop failed to communicate with the company’s internal IT team during the process of building the website. Two weeks before the site was scheduled to go live, the IT team performed an assessment and determined that live customer data had been transferred to the cloud without any security controls having been installed. The absence of security features made organizational assets and critical customer data vulnerable to attacks and theft. Frustrated and in need of skillful mitigation of this huge risk, the IT department quickly shut the site down and contacted Lightstream for help remedying the security breach.

Solution

The experts at Lightstream brought the two opposing parties together in order to discover exactly what was done. This all-in approach allowed them to devise a plan that everyone was on board with in order to make the application work within the company’s security environment.

Eight months later, the new website went live with strict security measures in place to protect customer and company data. While Lightstream was initially engaged to put out the fire of the unsecure website, the relationship grew and the provider now manages the company’s cloud environment. Their environment is optimized through Lightstream’s partnerships with Microsoft Azure and Palo Alto Networks, delivering consistent, automated protections with a variety of value-added resources. Moreover, the security, financial, technology and operational expertise offered by Lightstream’s Cloud Managed Services (CMS) solution is helping the manufacturer to improve the day-to-day administration and management of its cloud infrastructure.

Business Outcomes

The company now has a modern, customer-friendly website operating within a highly secure cloud environment. When new applications are desired, they can be implemented quickly and safely.

Previously, the company had its own data center which was fully managed by its internal IT department. Several months into the relationship with the web developer, huge inefficiencies were discovered which had caused the company’s invoice to increase by $40,000. With no security or financial controls in place, the manufacturer incurred significant budget and resource drains. Lightstream’s CMS now ensures that expensive mistakes like this will be avoided as cost variations will be detected early on.

Ongoing monitoring and monthly reports on the financial, security, operational and technological health of the environment provide full transparency to company executives. By exposing minor but frequently occurring inefficiencies, Lightstream consistently helps to keep costs down.

With its current cloud expenditures being nearly cost neutral, the company is looking to expand into Lightstream’s network services. A continuously growing depth and breadth of business-optimizing solutions ensures that Lightstream will be there to support the organization well into the future.

Customer Quote:

“In my 30 years in the technology industry, Lightstream has been one of the best partners I’ve ever worked with. Their ability to sit on the same side of the desk as us, partnering with us to develop customized solutions to our problems has been a game changer.”

– Director of IT at Fortune 1000 company

Got SD-WAN? Great! Now Let’s Talk About How to Secure It

SD-WAN is fueling the customer experience and transforming modern networking. It is also bringing the internet to all of your locations, which can introduce security vulnerabilities if not addressed properly. Lightstream’s Kurt Richter and Rafal Los combine their deep networking and security expertise into a powerful podcast on the intricacies of SD-WAN security and a 360-degree view of how to address it.

 On Apple 

 On Spotify