Scaling Success: Secure Remote Access and Scalability in Contact Centers
The shift to remote work has transformed how contact centers operate. Ensuring secure remote access and scalable solutions are essential
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The shift to remote work has transformed how contact centers operate. Ensuring secure remote access and scalable solutions are essential
Contact centers handle vast amounts of personal and financial sensitive data, making robust security measures and compliance with regulatory standards
Operational excellence is not just a goal—it’s a necessity. Efficient network management lies at the heart of Lightstream’s endeavor, ensuring
Are you tired of navigating the maze of networking and security solutions? Picture this: a single platform that seamlessly integrates
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Salt Lake City, UT, July 15, 2020 – Lightstream, a leader in cloud security, network transformation and managed services, today announced the launch of Lightstream Network Managed Services (NMS). The customizable managed-services solution helps organizations of all sizes to better manage risk by improving their network’s availability, efficiency and technology implementation as well as addressing overspending.
Many of today’s IT departments struggle to resolve network and carriers outages due to network complexity, outdated hardware and software and limited resources. According to Gartner, the average hourly cost of network downtime is $5,600 per minute.
Lightstream NMS helps customers overcome these challenges by proactively monitoring and managing their infrastructure devices and network spend, resolving carrier issues faster and identifying and stopping chronic events on their networks.
Lightstream NMS is delivered through two tiers of services via its 24/7/365 Network Operations Center. These services include:
Proactive Monitoring & Carrier Management
Managed Services
“Lightstream NMS bring needed resources, technical expertise and fanatical customer service to the fundamental task of keeping companies networks up and running,” said Lightstream CEO Jim Cassell. “Our holistic approach provides not only proactive network monitoring and management but also addresses technology optimization and network overspending. We stay focused on our customers’ networks so they can stay focused on their businesses.”
To learn more about Network Managed Services, visit https://www.lightstream.tech/solutions/managed-services/network-managed-services/.
About Lightstream
Lightstream provides full-service cloud and connectivity solutions to enterprises worldwide with a focus on managed security and cloud services, network transformation, cloud infrastructure implementation, security and support. By helping our customers build strong cloud and networking foundations through enhanced customer care, we not only design and support core enterprise solutions, but also serve as a single trusted advisor for their complex technology infrastructure needs. Visit us at http://www.lightstream.tech or connect with us on LinkedIn.
Media Contact
Dan Davenport | dan.davenport@lightstream.tech
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