Simplify support and improve experience

Ready for a money-saving, self-service contact center that provides a consistent customer experience across all media and lets you pay by the minute?

Look no further than Amazon Connect™ and Lightstream.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Lightstream helps you implement this technology faster and more effectively thanks to our deep carrier knowledge and excellence in cloud and network integration.

K-12 transportation start-up HopSkipDrive realizes a 50% drop in call-center costs with Amazon Connect and Lightstream.



End-to-end services for Amazon Connect

We’ll provide an analysis of your current on-prem contact center, discuss requirements and map those to Amazon Connect. Our team can integrate into your existing DevOps processes and our certified CISSP experts will ensure your environment is secure and complies with your company’s cybersecurity policies.

If you’re not already on AWS, we can help you assess, design and manage your cloud migration plan. We also offer ongoing management and support to keep your customer-care center operating smoothly.

Amazon Connect Bootcamps

We offer a 2-day Amazon Connect Bootcamp in various cities throughout the year. This hands-on, lab-driven course provides you with a thorough understanding of core concepts related to the provisioning, configuration and management of Amazon Connect.

Register for an upcoming Amazon Connect Bootcamp

Learn more about Amazon Connect

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