Support where you need it

We’ve got your back 24x7x365 with it monitoring, management & professional services backed by world-class customer support 

Unlock true digital transformation with Lightstream’s world-class support and professional & managed services. From comprehensive network and security monitoring to 24/7 Security & Network Operations Centers, endpoint and EDR monitoring, managed firewall, and expert consulting, we have you covered. Trust us to propel your digital journey forward with confidence and reliability.

Enhance your internal operations with us

Having a partner to keep your IT infrastructure running smoothly brings true peace of mind. 

As a trusted partner, we offer organizations of all sizes an array of world-class professional services and monitoring & management services backed by world-class customer support.  Our 24/7 Security & Network Operations Centers provide unwavering support of your internal operations, ensuring the protection and integrity of your critical systems. 

 

Dozens of strategic partnerships, decades of experience, and a team dedicated to your success—these foundations are how Lightstream keeps your network connected, your cloud optimized, and your organization secure. We’re here to empower your digital journey, providing world-class support and a suite of professional and managed services tailored to your unique needs.

Lightsteam is very knowledgeable and skillful. They have helped us in many ways including reducing AWS EC2 costs, increasing security through monitoring AWS IAM and KMS posture and performance through AWS CloudWatch metrics. They are great to work with.

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World-Class Support

Professional Services & Consulting: Lightstream is dedicated to supporting you with comprehensive professional consulting and design services, catering to your unique needs. Our network design expertise ensures that you’ll have a reliable and scalable infrastructure, optimized for performance and efficiency. We offer specialized cybersecurity consulting, empowering you to enhance your security posture and protect against evolving threats. Our field services team provides end-to-end support, handling deployment, configuration, and critical tasks like rack and power cabling. 

 

Our team of experts gives you access to a wide array of professional consulting and design services, enabling you to optimize you network, bolster your cybersecurity defenses, and seamlessly implement and maintain your IT infrastructure.

Security Assessments: We are here to support you with a wide range of security assessments and services to ensure your organization’s readiness for Zero Trust architecture, SASE integration, and robust cybersecurity design and implementation.

 

Our security assessments provide an evaluation of your security posture, identifying vulnerabilities and recommending measures to establish a Zero Trust framework tailored to your specific needs. We’ll also help you seamlessly integrate SASE solutions, enabling you to enhance your network security while optimizing connectivity. Our team of experts excels in cybersecurity design and implementation, delivering customized solutions to protect your critical assets and mitigate risks effectively. With Lightstream by your side, you can trust our expertise to assess, strategize, and implement robust security measures that align with your unique requirements and industry best practices. Safeguard your digital assets and maintain a resilient security posture with our comprehensive services.

 

Managed Firewall: Invite us in for a discussion about managed firewall solutions.  We can support you with next-generation firewalls, Firewall-as-a-Service (FWaaS), and hybrid solutions that seamlessly incorporate both.

 

We understand the critical role that firewalls play in securing your network and protecting your data. Our expertise in next-generation firewalls ensures that you have advanced threat detection and prevention capabilities in place, allowing you to stay one step ahead of evolving cyber threats. With our Firewall-as-a-Service offering, we take care of the management, maintenance, and updates of your firewalls, relieving you of the burden and complexity. We also specialize in hybrid solutions that combine the benefits of on-premises and cloud-based firewalls, providing you with a flexible and scalable security infrastructure. Whether you require on-site firewalls, cloud-based firewalls, or a hybrid approach, Lightstream is here to support you with cutting-edge firewall solutions that meet your unique needs and provide robust protection for your network.

Endpoint Protection: We offer comprehensive Endpoint Detection and Response (EDR) services, complete with 24/7 monitoring and remediation, delivered through our dedicated 24/7 Security Operations Center (SOC).

 

As organizations increasingly support remote workers and distributed offices, securing network data and endpoint devices has become crucial. Our EDR services provide continuous monitoring and threat detection across endpoints, identifying and responding to potential security incidents in real-time. With our expert team monitoring your endpoints around the clock, you can ensure timely threat identification and swift remediation actions to protect your critical digital resources and applications. Lightstream is here to assist you in supporting and securing your network, providing peace of mind as your workforce accesses digital assets from anywhere, anytime.

Managed Security Services: Lightstream’s managed cloud security services take the complexity out of defending your cloud infrastructure. By offloading some of your cloud security operations tasks to us, your team can focus more on core business initiatives and innovation. Our proactive approach ensures potential threats are identified and addressed before they can impact your business, and our Cloud Defense monitoring offers a cloud-native application protection program (CNAPP) combined with our 24x7x365 security operation center (SOC).

Lightstream Cloud Defense employs a NIST-based security model to identify, protect, detect, respond and recover to security threats in real-time, and at scale.

DevSecOps Consulting™: At Lightstream, we are committed to supporting you in implementing and enhancing your DevSecOps practices. Our expert team understands the importance of integrating security into every phase of the software development lifecycle. We provide comprehensive support to help you establish a culture of collaboration, agility, and proactive security.  We offer a range of services, including security assessments, vulnerability management, and compliance consulting. We can assist you in automating security testing and integrating security controls seamlessly into your CI/CD pipeline. By leveraging our expertise and tools, you can ensure that security considerations are addressed from the initial stages of development and throughout the deployment process. With Lightstream as your partner, you can confidently embrace DevSecOps practices, delivering secure and high-quality software while accelerating your development cycles.

Network Monitoring & Management: Lightstream’s network monitoring capabilities in our Network Operations Center (NOC) makes managing global networks easier and more efficient.

 

Our NOC team employs advanced monitoring technologies and practices to proactively monitor your network infrastructure, identifying and resolving potential issues before they impact your operations. When you combine networking monitoring with Lightstream Connect software you get comprehensive visibility into your network assets, contracts, geographic locations, and utilization. This powerful combination of network monitoring expertise and innovative software solutions empowers you to optimize your network, maximize efficiency, and ensure seamless connectivity across your organization.

According to Gartner, by 2024, organizations that do not have effective monitoring and management of their cloud and network infrastructure will experience an average of 60% more security breaches than those with proper monitoring and management practices in place.

Network monitoring can help you benchmark standard performance, effectively allocate resources, manage a changing IT environment, identify security threats, and deploy new technology and system upgrades successfully.

Stay Protected with 24x7 Network and Security Monitoring

Cyber threats are evolving at an alarming rate, and it is crucial to have constant visibility into your network infrastructure. Our cutting-edge monitoring solutions provide real-time insights, enabling you to detect and respond to potential network or security breaches swiftly.

 

We are here to help you safeguard your critical digital assets, maintain business continuity, and gain peace of mind knowing that your network is under vigilant surveillance around the clock. 

  • Network monitoring provides clear visibility into the health of your network.
  • Effective monitoring helps you benchmark performance, allocate resources, and identify security threats
  • Effective monitoring gives you a clear picture of network and security activities before they become a major problem.
  • 24/7 monitoring enables you to address and resolve issues faster.
  • Monitoring helps you provide uninterrupted operation and minimize service outages for seamless operations.
  • Compliance and regulatory adherence: Meet security and regulatory requirements with comprehensive monitoring logs and audit trails.

One place for it all

Meet Lightstream Connectâ„¢

Keeping track of bills, technologies, security issues, and uptime can overwhelm even the largest teams. So we’ve brought everything you need to know about daily operations and tech spend into a single platform—no more opening multiple bills and spreadsheets, just everything you need, all in one place.

View real-time data, analyze reports, and optimize for cost savings. You can do it all in Lightstream Connect.
Next-generation

Lightstream success stories

From retail and manufacturing to fintech and cloud, our dedicated solutions teams consulting-led approach to implementing best-fit solutions for your organizational needs without sacrificing quality, vision, or time to market.

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